Privacy Policy

    Your Privacy Matters

    Effective Date: January 2025

    Last Updated: January 2025

    At Blingram, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application and services. By using Blingram, you consent to the data practices described in this policy. We are committed to protecting your privacy and maintaining the security of your personal information.

    1. Introduction

    • •This Privacy Policy explains how Blingram collects, uses, and protects your information
    • •This policy applies to our mobile application and all related services
    • •By using Blingram, you consent to the data practices described in this policy
    • •We are committed to protecting your privacy and maintaining the security of your personal information

    2. Information We Collect

    Personal Information

    • •Account: Name, username, email address, phone number, password
    • •Profile: Bio, profile picture, interests, social media links (Instagram, YouTube)
    • •Payment: Credit card information processed securely via Stripe and other payment processors
    • •Communication: Messages, comments, posts, and content you share on the platform

    Automatic Collection

    • •Device: Model, operating system, unique device identifiers, network information
    • •Usage: App interaction patterns, features used, time spent on the platform
    • •Location: Approximate/coarse location data for content discovery and personalization
    • •Technical: IP address, browser type, crash logs, performance data

    Media & Content

    • •Photos and videos you upload or share on the platform
    • •Camera and microphone access for creating posts, live streaming, and video/audio calls
    • •Audio recordings for voice messages, audio posts, and paid calls

    Social Data

    • •Followers, following lists, and user interactions
    • •Likes, comments, shares, views, and engagement metrics
    • •Live streaming metrics and viewer interactions

    3. How We Use Your Information

    • •Provide, maintain, and improve our services and features
    • •Process transactions, manage virtual currency (coins), and send transaction notifications
    • •Personalize your experience with content recommendations and discovery
    • •Enable live streaming, video/audio calls, and real-time communication features
    • •Send push notifications for messages, interactions, and service announcements
    • •Provide customer support and respond to your inquiries
    • •Conduct analytics to understand usage patterns and improve the platform
    • •Ensure platform safety, prevent fraud, and enforce our Terms of Service
    • •Communicate updates, new features, and promotional content
    • •Comply with legal obligations and regulatory requirements

    4. Information Sharing

    With Users

    • •Public profile information and content you choose to share
    • •Posts, comments, likes, and other interactions visible to other users
    • •Live streaming content broadcast to viewers

    Third-Party Services

    • •Firebase (Google): Authentication, push notifications, analytics, crash reporting
    • •Agora: Real-time video and audio for calls and live streaming
    • •Stripe: Secure payment processing for transactions
    • •Apple/Google: Social sign-in authentication and push notification services

    Legal & Business Requirements

    • •Comply with legal requirements, court orders, and government requests
    • •Business transfers such as mergers, acquisitions, or asset sales
    • •Protect rights, property, and safety of Blingram, users, and the public

    5. Security Measures

    • •Encryption of data in transit using industry-standard SSL/TLS protocols
    • •Encryption of data at rest to protect stored information
    • •Secure authentication and authorization mechanisms
    • •Regular security audits and vulnerability assessments
    • •Strict access controls and employee training on data protection
    • •Monitoring systems to detect and prevent unauthorized access
    • •Secure payment processing with no complete card information stored on our servers

    6. Your Rights

    • •Access and update your account information through app settings
    • •Edit or delete your content, posts, and comments
    • •Control notification preferences and privacy settings
    • •Request a copy of your personal data
    • •Request correction of inaccurate or incomplete data
    • •Request deletion of your account and associated data
    • •Request data portability in a structured, machine-readable format
    • •Object to processing of your personal information
    • •Withdraw consent at any time (note: some data may be retained for legal purposes)
    • •Delete your account permanently (some data retained for legal/regulatory requirements)

    7. Third-Party Privacy Policies

    • •Google Privacy Policy: https://policies.google.com/privacy
    • •Apple Privacy Policy: https://www.apple.com/privacy/
    • •Firebase Privacy Policy: https://firebase.google.com/support/privacy
    • •Agora Privacy Policy: https://www.agora.io/en/privacy-policy/
    • •Stripe Privacy Policy: https://stripe.com/privacy
    • •We recommend reviewing these third-party policies to understand their data practices

    8. Children's Privacy

    • •Blingram is not intended for users under 13 years of age
    • •We do not knowingly collect personal information from children under 13
    • •If we discover that a child under 13 has provided personal information, we will delete it immediately
    • •Parents or guardians who believe their child has provided information should contact us
    • •Compliance with Children's Online Privacy Protection Act (COPPA)

    9. International Data Transfers

    • •Your data may be transferred to and processed in countries other than your own
    • •We ensure appropriate safeguards are in place for international data transfers
    • •Data protection standards are maintained regardless of processing location
    • •Transfers comply with applicable data protection laws and regulations

    10. Tracking Technologies

    • •Local storage for user preferences and session management
    • •Analytics tools to understand app usage and improve services
    • •Session management technologies for authentication
    • •Performance monitoring tools to ensure app stability
    • •You can control some tracking through device settings

    11. Push Notifications

    • •New messages, comments, and social interactions
    • •Live streaming notifications when followed users go live
    • •Payment and transaction confirmations
    • •Service announcements and important updates
    • •Promotional content (can be disabled separately)
    • •Push notifications can be disabled in your device settings

    12. Premium Features

    • •Paid chat and video calls with creators
    • •Virtual currency system (coins) for purchasing premium features
    • •Premium content access and exclusive features
    • •Secure payment processing through certified payment providers
    • •No complete credit card information is stored on our servers
    • •Transaction history available in your account settings

    13. Data Retention

    • •Data is retained while your account is active
    • •Data necessary for providing services is retained as long as needed
    • •Some data retained for legal, regulatory, or safety purposes
    • •Backup copies may persist for a limited time after deletion
    • •You can request account deletion at any time through app settings

    14. Regional Privacy Laws

    CCPA (California)

    • •Right to know what personal information is collected
    • •Right to delete personal information
    • •Right to opt-out of sale of personal information (we do not sell your data)
    • •Right to non-discrimination for exercising privacy rights

    GDPR (European Union)

    • •Right to access your personal data
    • •Right to rectification of inaccurate data
    • •Right to erasure (right to be forgotten)
    • •Right to restriction of processing
    • •Right to data portability
    • •Right to object to processing

    15. Policy Changes

    • •We may update this Privacy Policy from time to time
    • •Significant changes will be notified through in-app notifications
    • •Email notifications for major policy updates
    • •Updated policy posted on our website with revision date
    • •Continued use of the app after changes constitutes acceptance
    • •We encourage you to review this policy periodically

    16. Contact Information

    If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

    • Email:support@blingram.com
    • Address:Blingram Inc., Privacy Department
    • Support:Available through the app's help section

    17. Acknowledgment

    By using Blingram, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you must not use our services. Your continued use of Blingram after any changes to this Privacy Policy constitutes your acceptance of such changes.